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Updated 18 Oct 2019

Lead by communicating: 7 essential tips

It is said that not every great communicator is a leader; but without exception, every great leader is a great communicator. Try these tips to improve your technique.

02 April 2012  Share  0 comments  Print

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Brush up on your communication skills (and leadership qualities) by following these seven tips:

  1. Pay attention to your employees. It is surprising how little some bosses know about their staff and what they are thinking. Listen to what employees say.
  2. Make time for them. Monthly one-on-one meetings with your employees are crucial. Talk about how you see them growing in their jobs.
  3. Warn people about changes. Don't forget to tell people the things that they need to know in order to do their jobs effectively.
  4. Put out a consistent message about your values. Knowing who you are, and what you stand for, can help your employees to make better decisions on their own.
  5. Avoid surprises. Confront performance issues immediately. Don't wait for the annual staff review - use this to recap what has already been discussed.
  6. Learn to speak to groups. You don't have to join a toastmaster's club, but make sure you can address groups of staff effectively. If you can't, you will lose credibility.
  7. Don't hide behind emails. Discuss delicate matters in person. When emotions are involved, emails can easily lead to miscommunication.
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