All the answers to your unique business lifestage questions
Training increases productivity, boosts the skills of new employees and helps existing staff to adjust effectively to changing job requirements. It doesn't happen automatically, though. Implement these steps to ensure your training initiatives hit the mark.
1. Set organisational objectives.
What is your business and what should it be? Where do you want it to be in five years?
2. Assess needs.
What will it take to achieve the business's objectives? Compare this to the current skills and performance of individual employees. Is there a gap?
3. Set training objectives.
Create written summaries of individual job descriptions, outlining what each person does on a task-by-task basis. Clarify what behaviour or skill will be changed as a result of the training.
4. Select the trainees.
Ensure that the person you wish to train is capable of handling the tasks you've set out. Also ensure that the training material is at a level that the employee will understand.
5. Select the training methods.
Can the training be done in-house (eg, learnerships, apprenticeships and coaching) or through external workshops and formal studies or lectures? Balance the time and skills it will take to do it internally against the higher cost of outsourced training.
6. Choose a means of evaluation.
Break up the overall training objectives into measurable milestones so that you can monitor the success of the training as it progresses.
7. Administer training.
For on-the-job training, develop a clear plan and timetable that takes the person's current workload into account. This helps to avoid the training being pushed aside when the business gets busy.
8. Evaluate, evaluate, evaluate!
If your training falls short of expectations, it might be because you didn't evaluate soon enough. Check people's progress throughout the training process. This will enable you to adjust the training where necessary.