Financial Data
Updated 06 Dec 2020

How to enable your mobile workforce for the IoT age

With all the benefits you stand to gain, implementing IoT in a company seems like a no-brainer. But, where does one even begin such a process?

Michael Colin, 07 March 2018  Share  0 comments  Print

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Though it’s only really caught on as a buzzword fairly recently in the local context, the Internet-of-Things, or IoT as its commonly referred to, has been around for a number of years already. Think about any device today that’s plugged into the Internet, like your smartphone, which with the right setup, can be used to turn on your lights at home, boil the kettle, or switch off the oven – from anywhere in the world. 

With this example, you’ll probably understand what exactly this technological trend entails. It’s all about speed, efficiency, convenience and much, much more. 

IoT and business

The benefits of IoT aren’t just applicable in a consumer context. Organisations stand to gain if those advantages weave the right technology and practices into their IT infrastructure. In fact, the Cisco Internet-of-Things Study conducted in 2017 showed that 73% of those surveyed are already using IoT to improve their business.

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Embracing the trend has improved their decision-making, lowered operational costs, reduced maintenance or downtime, and boosted product quality or performance, to name just a few plusses. 

IoT and the workforce

If you’re looking to work the phenomenon into your organisation, the best place to start is undoubtedly with your workforce. Why? Because most employees today want nothing more than to be given the tools to work the waytheywant, and that includes the freedom to work anywhere outside the office. Conveniently, IoT enables this.

A simple portable connection will certainly provide the freedom employees desire, opening the door for them to be more productive and extra-efficient, irrespective of their location, or the device they’re using. Yet, there’s a lot more to a mobile workforce than simply handing out a dongle for connectivity and a matching laptop.

Internet -of -Things-

There are a few other things you’ll need to consider if you want to truly enter the IoT age:

1. Collaborative applications 

Working remotely calls for better collaboration, and employees can only do that if they have tools at their disposal. Thankfully, there are plenty to choose from.

With the power of the Cloud, organisations can offer their mobile workforce access to the likes of Dropbox, Office 365, Slack, Trello and many other online applications. These can all be accessed from anywhere, work on a variety of different devices, and boost productivity in their own ways. Some, for instance, take several processes and allow them to be performed by a single application.

2. Sound security

Benefits aside, plugging into the online sphere comes with a multitude of challenges, thanks to the ever-looming threat of cybercrime. Remember the WannaCry attack – a ransomware attempt that shook the world in 2017. You definitely don’t want your organisation to be affected by something like that.

If you’re looking to safely enable your remote workforce, you’re going to need a solid cyber resilience strategy. This entails installing sound security software (antivirus solutions, firewalls, etc.), as well as training your employees to know what risks await them, and what they can do to prevent breaches from ever occurring. Ultimately, an organisation needs to put practices into place to keep their endpoint secure. 

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3. Practical policies 

Welcoming the IoT trend into the workplace requires existing policies to be modified, and new ones to be created. Organisations need to ensure that they are equipped to meet the new needs and wants of their employees. 

Bring Your Own Device (BYOD), for example, is an approach your workers may be keen to adopt. 

Simply put, it’s the idea that the workforce can bring in whatever hardware they want to work with in order to get their job done – whether it be their mobile phone, their personal laptop, both, or more. Catering to this want has several benefits, including boosted employee satisfaction, and potentially lower IT costs for the organisation, as they forego having to supply certain pieces of hardware. 

Welcome the Future 

IoT is only in its infancy in SA, truth be told, and there’s a lot of guesswork about what’s in store for tomorrow. But that’s why it’s so crucial for organisations to lay the groundwork today. They should embrace this technological trend so that they are prepared for changes to come, and won’t be left behind when competitors move with the times.

The mobile workforce definitely marks the best place to start the evolutionary process. With employees demanding flexibility, the way forward is undoubtedly one that uses IoT to its full potential.

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About the author

Michael Colin

A lifelong techie at heart, Michael Colin, Sales Director, BitCo got his start in sales almost by accident, while working as a junior field technician on Ericsson PABX systems. Already an exceptional engineer, Michael’s technical expertise and passion meant that he was a formidable salesman as well, selling systems across the country while he learned the ropes, including one of Ericsson’s largest contracts at the time. As Sales Director for BitCo, Michael was instrumental in offering one of the first digital broadband telephony solutions in the country, eventually expanding into fibre broadband and end-to-end managed services, to help power South Africa’s digital coming-of-age. His deep understanding of technology, as well as his passion for customer service, make him indispensable to BitCo, where he has worked since 2007.

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