Financial Data
Updated 29 Feb 2020


Is EQ more important in the business environment?

“IQ gets you hired but EQ gets you promoted”.


Karolina Sky Rafalski, 26 June 2016  Share  0 comments  Print


Related stories


All the answers to your unique business lifestage questions

People often think that if they have a string of degrees that this will guarantee them a place in the corporate ladder, this may be true to a certain extent but what will keep you there is effective emotional intelligence skills.

Emotional intelligence (EI) is a set of emotional and social skills that influences the way people perceive and express themselves, how they develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

A growing body of research suggests that emotional intelligence is a key determinant of success in life. Just because an IQ (Intellectual Quotient) is high does not guarantee and EQ (Emotional Quotient) will be high. What was previously overlooked and viewed as unnecessary for businesses to succeed, is today undeniably one of the most identified components of leadership, communication, relationship building and ultimately business profitability and growth.

According to the EQ-i 2.0 research studies have shown that Emotional Intelligence (EI) contributes to several factors of interpersonal effectiveness and leadership capability.

Related: 4 Hiring techniques needed to build a stellar team

Employees who demonstrate high levels of EI are better at understanding not only themselves but others too, making confident decisions and expressing their views in a communicable and understandable manner.

These individuals have also been found to effectively manage their emotions, be flexible and have the ambition, energy and optimism to succeed. Furthermore, they are more capable of being sensitive to interpersonal and organisational dynamics and relate to others with diplomacy and tact, which is key to any leadership role.

Often intelligent individuals have high expectations for themselves and others but what they seem to lack is the emotional intelligence to carry them out effectively. Even if a manager for example intellectually understood what he wanted to achieve and how, if he is emotionally poor in understanding his own emotions and those of others, he will struggle to get his point across and find it very testing to pull himself through challenging times not to mention that of his entire team.

Can you change your EI?

Yes you can, your IQ is finite and cannot be changed, and your EI however is not and can be changed with desired input and effort.

Today companies are becoming more aware of the fact that it is in their best interest to aid their employees in personal development through EI assessments, development workshops as well as coaching sessions as motivated and self-aware individuals have a higher EI and a higher productivity ratio.

Related: Greg Schneider on Hiring Bounty

Rate It12345rating

About the author


Karolina Sky Rafalski

Karolina Sky Rafalski Motivational and Keynote speaker, Businesswoman, Miss SA top 5 finalist, mother, entrepreneur, communications and psychology professional. With a BA Corporate Communications Degree, an honours degree in Psychology and a specialised postgraduate degree in BPsych Psychometrics Karolina has uniquely married these two diverse fields of study. Combined with her public profile platform, experience as a model in image and creating your own brand, communication, PR and public speaking skills, and expert knowledge in the field of psychology, she is able to motivate, inspire and create self awareness in the business sector and to individuals.

Introducing the theft & fidelity protection for your business

Theft and fidelity cover are often confused with each other. Bryan Verpoort discusses the difference between the two and why your business should be putting measures in place for both of these risks.

Login to comment