Financial Data
Updated 21 Feb 2020


Facebook and business - perfect together

Facebook told marketers that its new Timeline interface would improve consumer interaction with brands. Timeline is living up to that promise, according to a new study.


Mikal Belicove, Entrepreneur, 25 June 2012  Share  0 comments  Print


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The study, by US-based social engagement analytics firm Simply Measured, focuses on 15 large brands, including Toyota, Ben & Jerry's, and The Humane Society. It compares each brand's engagement rate with its Facebook fans both before and after Timeline was made available earlier this month. 

The results indicate that brands are enjoying an average 46 percent increase in engagement per post. 

One reason: Timeline is conducive to larger photographs and videos. What's more, the Timeline user interface is starting to behave more like a website, by offering more control over the look and feel of content.

The new format becomes mandatory for all Facebook Pages tomorrow. Here are some suggestions on how to use it for your business:

  • Experiment with photos and video. The brands in the study that took advantage of multimedia content fared the best.
  • "Star" and "pin" your status updates, photos and videos. When you "star" a photo, it calls attention to the post by doubling its size and expanding the width of your Timeline. "Pinning" a post keeps a story or article at the top your Timeline.
  • Create an editorial calendar. Use it to guide your content on Facebook and to experiment with the frequency and timing of your posts. Stick to your copy deadlines. Visually, the new format is pleasing to the eye, but stale content is likely to turn off fans.
  • Conduct your own study. Measuring your Page's performance will give you a better handle on the impact of the new format on your business.

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About the author


Mikal Belicove, Entrepreneur

Mikal E. Belicove is an Entrepreneur magazine columnist & contributing writer and a business strategist specializing in market analysis, messaging and positioning, and content development for a select group of high profile businesses and individuals. Previously, Mikal started and sold a Boulder, Colo.-based Internet start-up and worked in Acquisitions for Alpha Books/Pearson plc and John Wiley & Sons, Inc..

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