Financial Data
Updated 21 Nov 2017


Time to upgrade your telematics and remote temperature monitoring systems

Ensure your refrigerated trucks have the best technology to reduce the risk of damaging your clients’ deliveries. 


Nicole Crampton, 13 July 2017  Share  0 comments  Print


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Stringent health laws on food safety make traceability in the cold chain essential. On the other hand, you still need to keep costs down and returns high.

“There is a continuing trend to improve control of the cold chain using telematics and remote temperature monitoring systems,” says Clinton Holcroft managing director of Serco. Reduce your expenses while improving your transparency and offering to increase your profits by implementing this innovative tech. 

Related: 3 Key reasons why you need a ‘telematics room’


THE NEWS

With pharmaceutical companies following in Europe’s footsteps with refrigerated deliveries, you’re going to miss out on a large market if your refrigerated vehicles aren’t fitted with the latest and greatest technology.


The better your system the more you’ll do 

Your refrigerated trucks need the latest technology to ensure your business stays ahead of the curve.

“A telematics unit offers online monitoring of the environmental status of the freight and the trailer. This comprises parameters like temperature and humidity, GPS based information and detailed reports from devices like temperature loggers or the electronic brake system. It further enables the remote control and monitoring of the refrigeration unit,” according to a report by Cargobull Telematics GmbH.

How much information your vehicles can offer you, your driver and your client, will directly influence how successful your cold chain transportation business is.

Increased local standards of transportation   

“Local standards had been increased whereby pharmaceutical products now need to be transported in insulated vehicles,” says Holcroft. This is following the growing trend in Europe where temperature monitoring solutions have become the norm for both perishable goods and pharmaceutical products. 

If your drivers’ are not aware of the temperature of the goods they’re carrying, the goods could be spoiled before they are half way to their destination. “Having a web-based temperature monitoring system, allows transporters to take immediate action should the temperature vary from the set level. Spin-offs include reduced risk of loss as early detection can assist in resolving problems proactively,” explains Holcroft.

Related: The financial advantages of fitting your fleet with telematics

Higher need of telematics data

Telematics can help both you and your drivers to ensure the temperature of various deliveries stays constant and that your clients are happy with the quality of the transportation and the condition their packages arrive in.

Case Study: “The alerts that the system sends out when things go wrong are vital,” said Holcroft. “For example, let’s say a customer wants a load of fresh produce transported between Durban and Johannesburg to arrive at a temperature of between -18°C and -20°C.” 

If your trucks don’t have a monitoring system and something goes amiss causing the temperature to be between -12°C and -15°C on arrival, your customer could either reject the load and the transporter has an insurance claim against it or your client accepts the consignment. But, the shelf life could be compromised, meaning the retailer ends up with losses while his customer loses confidence in that store.” 


KEY TAKEAWAYS

  • How much information your vehicles can offer you, your driver and your client, will directly influence how successful your cold chain transportation business is.
  • Local standards have been increased, with pharmaceutical products now being transported in insulated vehicles.
  • Telematics can help both you and your drivers ensure the temperature of deliveries stays constant, as well as keep the quality of the transportation and the condition of the package the same as when it was received.
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About the author


Nicole Crampton


Introducing the owner-driver responsibilities & risks

Bryan Verpoort, Head of Corporate & Business Insurance at Standard Bank advises smaller businesses on the risks and considerations when contracting to transport goods for a large company.

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